Regional Medical Center of San Jose
Regional Medical Center of San Jose offers world-class healthcare to residents throughout the greater San Jose community.

How Regional's patient education philosophy sets us apart

From April 3-9, 2017, the dedicated providers at Regional Medical Center of San Jose are celebrating National Public Health Week. This annual observance aims to make America the healthiest country through preventive medicine and robust public health systems. Here at Regional, we maintain an uncompromising commitment to giving our patients the best possible care. It’s our firm belief that ongoing patient education is an inextricable part of superior patient care.

How patient education helps you

Listen to this featured interview with one of our registered nurses to find out more about our approach to comprehensive patient education. She explains that patient education is a lifelong process that continually evolves and becomes especially crucial when a health problem develops. The goal of patient education is to empower patients to live life well.

Effective patient education accomplishes the following:

  • Improves your understanding of your diagnosis
  • Informs you about your treatment options
  • Lets you know what to expect
  • Tells you which health changes to watch out for
  • Answers your questions in a clear, easily understood way

Patient education is a cornerstone of medicine. It gives you the knowledge you need to make informed decisions. The better you understand your health, the better you can support your quality of life.

How we approach patient education

Here at Regional Medical Center of San Jose, we bring together leading physicians, specialists and nurses who truly care about our patients. Our providers are exceptionally approachable and personable. We don’t believe in lecturing to our patients about what they should or shouldn’t do.

Instead, we believe that patient education is a two-way conversation that is focused on meeting your needs. It’s our mission to give you the tools and resources you need to make healthcare decisions.

How we deliver exceptional patient education

In addition to conversations with your healthcare providers, you can find reliable, accurate information from a number of sources. We offer The Patient Channel and The Wellness Network, which are available around the clock.

Our secure, online Patient Portal gives you access to your medical records any time you wish. Your records include your upcoming appointments, discharge instructions, lab results and medication list.

In addition to other resources, we offer ongoing classes and events, ranging from Pilates classes to infant care classes.

For all of your healthcare concerns and questions, Regional Medical Center of San Jose is here for you. We’re committed to giving you the uncompromising care you deserve across all of our departments—from emergency care and stroke care to robotic surgery and breast care. Call a member of our trusted nursing staff at (888) 762-8881.

Do You Need to Go to the Hospital for a Rash?

In most cases, a rash is a simple, if annoying, condition that can be relatively easily managed with home care. There are instances when a rash is actually a sign that you need emergency care. How can you tell the difference between a rash that can be treated with over-the-counter medications and one that should be examined in the ER? If you experience any of these symptoms, consider getting emergency care for your rash.

Your rash is accompanied by a fever.

If you have a rash and a fever, it could be a sign of a serious condition, such as an infection, scarlet fever, or shingles. In some cases, a fever accompanied by a rash can also indicate meningitis, which requires urgent treatment. Although not every rash that appears alongside a fever is a cause for concern, getting an accurate diagnosis in the ER is important so you can begin treatment if there is a serious medical problem.

Your rash appeared suddenly.

A sudden rash that spreads quickly usually indicates that you are having an allergic reaction. Even if the rash seems like your only symptom at first, it can quickly become dangerous as the reaction intensifies. A rash could be the first stage of anaphylactic shock. Go to the hospital for emergency care if you experience a sudden rash, especially if you experience shortness of breath. Keep in mind that your second reaction to an allergen can be much more severe than you first, so don’t downplay your symptoms simply because they did not progress in a previous reaction.

Your rash is painful.

When rashes are painful, it usually means that they are infected or that you have an underlying condition, like shingles. An infection can become serious quickly and affect other parts of your body. An infected rash can also cause significant complications for people with diabetes, so seek emergency care quickly.

At Regional Medical Center of San Jose, our hospital provides comprehensive care for a wide range of conditions in our ER, inpatient, and outpatient facilities. You can learn more about all of our hospital services in San Jose by calling (888) 762-8881.

Don't Die of Doubt: Call 9-1-1 to Get to the ER

The ramifications of delayed emergency care can include the need for more invasive treatments, lifelong disability, and even loss of life. Time is rarely more precious than when you think you or someone you love could be having a heart attack. Although it’s easy to second guess your symptoms and convince yourself that you can wait to see if they improve or that you can drive yourself to the hospital, doing so puts your life on the line. Calling 911 is the best thing you can do if you or someone you love is suffering from heart attack symptoms. Here is why dialing 911 matters.

Medical care starts when the operator answers.

Instead of waiting to be seen in the ER, medical care can begin as soon as you are connected to 911. The operator will ask questions about your symptoms and relay your answers to the EMS team so that they can be prepared. The 911 operator can also give you important advice, such as recommending whether to take an aspirin or whether you can eat or drink while you wait for the ambulance. When you can call 911 and begin the process of getting the urgent treatment you need, you will shorten your ER wait time and ensure the most comprehensive care available.

The EMS team can treat you in the ambulance.

When the trained EMS team arrives, they can perform an instant care assessment using equipment like an ECG to determine if you are having a heart attack. While you are in transit in the ambulance, the EMS workers begin life-saving treatment and work to stabilize your condition.

The ER will be ready for your arrival.

When you show up at the hospital unexpectedly, precious time is lost as the care team is assembled. If you call 911, the team will be awaiting your arrival and will have up-to-date information about your symptoms, since the EMS team will communicate with them throughout your trip.

The ER at the Regional Medical Center of San Jose provides life-saving, critical care any time of the day or night, including heart attack and stroke care. Call us at (888) 762-8881 to learn more.

Don't Let Your Dog Leash Cause You Injuries

When you walk your dog, you’re probably thinking of getting exercise for your pup and yourself. One thing that is not likely to be on your mind is the dangers of your dog’s leash. In fact, leash injuries are very common and often require emergency care. In some instances, leashes cause orthopedic injuries that can cause prolonged periods of pain. Avoid becoming a leash injury statistic with this advice.

Avoid Retractable Leashes

Retractable leashes are associated with a wide range of injuries, from eye injuries and severe lacerations to finger amputations. The speed with which these leashes pull out of the handle and snap back is the root of the problem. In addition to being a danger for you, they can also make it more difficult to control your dog. If you choose to use a retractable leash, read and follow the instructions very carefully, and think about the environment in which you’re walking your dog when using one. It may be more practical to use retractable leashes in open spaces where your dog will have lots of freedom to roam instead of on your usual evening walk around the neighborhood.

Commit to Dog Training

Invest time in training your dog early and often. An unruly dog is more likely to wrap you up in the leash, causing you to trip, or to pull hard enough to drag you down. Your dog should be responsive to basic commands, so that you can stop him easily on a walk when necessary. Consider attending a dog training class or hiring a dog trainer so you can learn safe leash walking techniques.

Get Smart About Your Shoes

Don’t walk your dogs while wearing shoes that are not supportive or appropriate for the terrain. Skip flip-flops, high heels, and sandals in favor of tennis shoes, boots, and other sturdy shoes that protect your feet and make it more difficult to trip if your dog tugs on the leash.

It’s not possible to avoid every injury, so if your dog makes you take a tumble, Regional Medical Center of San Jose is here to help. Visit us for emergency care any time of the day or night, or call (888) 762-8881 for a referral to a specialist.

You've Had Your Baby, Now What?

Most new parents are so focused on what to expect during labor and delivery that they scarcely think about what comes next. No matter how prepared you are, recovering from delivery and transitioning to life as parents is a process that takes time. At Regional Medical Center of San Jose, we provide extensive tools to new parents to ensure that they feel supported during this time. Here is a look at what you can expect in the days following your delivery.

Physical and Emotional Symptoms
For moms, hormone fluctuations begin almost immediately. As your body reverts back to its pre-pregnancy hormone levels, you may experience sore breasts, hot and cold flashes, and mood swings. Some mothers experience a more severe form of emotional change called postpartum depression. Postpartum depression usually persists for months after the birth and can lead to significant feelings of anxiety, sadness, and guilt. Help is available, so talk to your doctor if you are concerned about persistent depression. In addition to hormone-related changes, you will experience physical effects from the delivery itself, including vaginal discharge, constipation, and episodes of pain.

In the hospital, your care team will provide extensive information about everything from breastfeeding to safe sleeping positions for your baby. This patient education is especially valuable for new parents and can help you cope with the anxiety of bringing your baby home for the first time.

Newborn Mom Channel
At Regional Medical Center of San Jose, our Newborn Mom Channel is a resource that all new mothers can use at when they need answers about their own care and caring for their baby. As DeLynn Peltz, RN describes in this video, new moms use the channel to find information they may have forgotten after leaving the hospital.

At Regional Medical Center of San Jose, new families always have the support they need. We offer family-centered care in which mom and baby stay together throughout their stay and a multilingual staff to serve our community. You can request a referral to the Family Birthing Center in San Jose by calling (888) 762-8881.

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