Regional Medical Center of San Jose
Regional Medical Center of San Jose offers world-class healthcare to residents throughout the greater San Jose community.
408.259.5000

The Trauma Center at San Jose Regional Medical Center

Cardiogram

The Regional Medical of San Jose treats more than 2,000 patients each year for traumatic or life-threatening illnesses and injuries. In fact, our accredited Level II Trauma Center was designated as one of the three trauma centers that constitute the trauma-care system in Santa Clara County by the County Board of Supervisors.

Facilities
Our Level II Trauma Center includes a three-bed resuscitation bay located in the 39-bed emergency department, a 24-bed intensive care unit, and a fully functioning operating room for trauma victims. All of our services, including laboratory services, radiology, MRI, CT scanning, and blood bank services are available 24 hours a day, 7 days a week.

Staff
All of our patients are seen by a multidisciplinary team of experienced, highly-trained specialists including trauma surgeons, trauma nurses, orthopedic surgeons, neurosurgeons, vascular surgeons, plastic surgeons, respiratory therapists, physical therapist, case managers, and social workers. This multidisciplinary team ensures that all medical subspecialties and aspects of care are coordinated to match the needs of each individual trauma patient. In this way, our doctors, nurses, and support staff help to decrease the mortality rate for patients suffering from traumatic injuries.

Access
Our facility also strives to provide easier access to the trauma system in the event of an emergency. When you call 9-1-1, your call launches a response team of highly trained paramedics to assess your injuries and determine what level of care is needed.

Trauma Center at Regional Medical Center of San Jose provides truly exceptional care. Download our trauma guide (also available in Spanish and Vietnamese) to learn about what trauma is, who is brought to a trauma center, who makes up the trauma team, and more. For additional information, visit our website or give us a call at (408) 259-4000.


Emergency Care - ClosER, FastER, BettER

Regional Medical Center of San Jose’s emergency department team has earned top rating for providing excellent patient satisfaction, minimal door-to-doctor times, and length of stay improvements in overall patient care.

Emergency Care

Our emergency department operates using the ClosER, FastER, BettER approach:

  • ClosER
    Our 39-bed emergency department is located at the corner of McKee and Jackson, just off I-680. We also offer parking options for walk-in patients.

  • FastER
    Our efficient and specially trained staff members are devoted to providing each and every patient with compassionate, efficient, thorough treatment. In fact, our emergency physicians were the first in the county to utilize the Rapid Medical Evaluation Method, helping our patients obtain emergency medical treatment in just over 30 minutes. Since the implementation of Rapid Medical Evaluation Method, our emergency wait times have decreased by as much as 15%.

  • BettER: Regional Medical Center of San Jose is recognized as the area’s first network of accredited Chest Pain Centers, a verified Level II Trauma Center, and a Joint Commission-certified stroke center.

Unlike many other hospitals, Regional Medical Center of San Jose provides fast and efficient emergency care by providing accurate online wait times and ER wait time text message notifications. Wait times are updated every 30 minutes and display the time it takes the patient to see a qualified physician or medical professional from the moment of arrival.

Text “ER” to 23000 to receive current emergency room wait times via text message. Need to speak with someone right away? Our Consult-A-Nurse® service is offered 24/7. Simply dial (408) 259-4000 to speak with one of our nurses.


Stroke Warning Signs - The Act F.A.S.T. Method

Stroke Signs

When an individual suffers from a stroke, the blood supply to the brain is reduced or completely interrupted and is often caused by a rupture or clot within the vessels of the brain. The reduced or interrupted blood supply deprives the brain of essential nutrients and oxygenated blood causing the brain cells to die, often within just a few minutes. While the Food and Drug Administration (FDA) has approved a tissue plasminogen activator to increase the chances of a patient’s recovery after a stroke, the medication must be administered within 3 hours of the patient displaying symptoms of the stroke. Knowing how to recognize symptoms of a stroke and ensuring rapid treatment is the best way to minimize the effects of a stroke.

Act F.A.S.T. Method
One of the best ways to identify the signs of a stroke is to follow the Act F.A.S.T. method:

  • Face
    Ask the individual to smile and notice if one side of his or her face droops lower than the other.

  • Arms
    Ask the person to raise both arms. Check to see if one arm drifts downwards.

  • Speech
    Ask the person to repeat a simple sentence, such as “the sky is blue,” listening for speech or language difficulties such as jumbled or slurred speech.

  • Time
    If the individual demonstrates any of the signs listed, contact 9-1-1 immediately.

Additional symptoms of a stroke include:

-          Loss of vision
-          Double vision
-          Dizziness
-          Loss of balance
-          Gait abnormalities
-          Nausea
-          Vomiting
-          Loss of sensation in the extremities or face
-          Severe headache

At the Regional Medical Center of San Jose, our multidisciplinary team of stroke physicians and nurses are fully equipped to identify stroke symptoms and provide treatment as quickly as possible. Visit our website to learn more about us or for more information about strokes.


Regional Medical Center of San Jose - Learn More About Us!

Supported by advanced clinical equipment, the Regional Medical Center of San Jose utilizes the latest innovations in diagnostic and surgical treatments to better provide quality healthcare to patients who have suffered from traumatic injuries, heart attacks, and strokes.

Saving lives since 2004, Regional Medical Center of San Jose serves as an accredited chest pain center, nationally recognized stroke center, and county-designated heart attack receiving center. Learn more about our privately funded, state-of-the-art replacement hospital in this full clip.

Here at Regional Medical Center of San Jose, our highly trained physicians and devoted staff members are fully equipped to best serve your emergency healthcare needs. Visit our website to learn more about us, contact us online, or give us a call at (408) 259-4000.


Regional Medical Center of San Jose - Accreditations and Awards

Regional_Medical_Center_Accreditations_and_Awards

When it comes to finding the best urgent care hospital in the San Jose area, Regional Medical Center is second to none. Our medical center has been praised by many organizations for its efficient, caring, and technologically advanced service.

Accreditations
Regional Medical Center of San Jose participates in a number of voluntary accreditation programs which evaluate hospital quality by rigorous standards. RMC was ranked one of the top performing hospitals in the San Jose Metropolitan area by the US News & World Report’s first-ever Best Hospitals rankings. We also ranked in the top quartile for patient safety by the Leapfrog Group, which strives to reduce preventable medical mistakes, improve affordability and quality of healthcare, and encourages healthcare providers to publicly report quality outcomes for consumers and organizations.

The Regional Medical center is also a Level II Trauma Center, has Level II Chest Pain Accreditation, and functions as the county’s only designated heart attack receiving center. Our hospital, pathology and clinical laboratory, and primary stroke center are accredited through the Joint Commission.

Awards
RMC of San Jose is also the proud recipient of a number of awards, including the, “Get with the Guidelines” Gold Plus award for their demonstrated excellence in heart and stroke care and the Medal of Honor for organ donation services from the American Heart Association and American Stroke Association.

At the Regional Medical Center of San Jose, our physicians and highly trained staff members are committed to clinical, operational, and service excellence, and we are extremely proud of our record for providing high quality breast care, robotic surgery, and stroke care services. We are always there when you need us. Visit our website to learn more, or contact one of our nurses by phone at (408) 259-4000.


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