Emergency Care – ClosER, FastER, BettER

Regional Medical Center of San Jose’s emergency department team has earned top rating for providing excellent patient satisfaction, minimal door-to-doctor times, and length of stay improvements in overall patient care.

Emergency Care

Our emergency department operates using the ClosER, FastER, BettER approach:

  • ClosER
    Our 39-bed emergency department is located at the corner of McKee and Jackson, just off I-680 . We also offer parking options for walk-in patients.
  • FastER
    Our efficient and specially trained staff members are devoted to providing each and every patient with compassionate, efficient, thorough treatment. In fact, our emergency physicians were the first in the county to utilize the Rapid Medical Evaluation Method, helping our patients obtain emergency medical treatment in just over 30 minutes. Since the implementation of Rapid Medical Evaluation Method, our emergency wait times have decreased by as much as 15%.
  • BettER: Regional Medical Center of San Jose is recognized as the area’s first network of accredited Chest Pain Centers, a verified Level II Trauma Center, and a Joint Commission-certified stroke center.

Unlike many other hospitals, Regional Medical Center of San Jose provides fast and efficient emergency care by providing accurate online wait times and ER wait time text message notifications. Wait times are updated every 30 minutes and display the time it takes the patient to see a qualified physician or medical professional from the moment of arrival.

Text “ER” to 23000 to receive current emergency room wait times via text message. Need to speak with someone right away? Our Consult-A-Nurse® service is offered 24/7. Simply dial (408) 259-4000 to speak with one of our nurses.

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