• What Does It Mean to Get Good Service in a Hospital?

    Defining good service in a hospital setting is not always easy. Different things matter to each patient, and naturally, good service extends beyond just receiving quality healthcare. At Regional Medical Center of San Jose , we have surveyed our patients extensively, as you’ll see in this video , and identified their top three concerns. We are committed to exceeding expectations in these three categories and many other ways to ensure patients always get the conscientious, compassionate care they deserve.

    Short Wait Times

    From the ER to outpatient services, no patient likes to deal with a long wait to get the immediate care they need. Whether you are anxious about your health or simply have a packed schedule, you deserve to be seen in a timely manner. In the ER, patients are triaged so that those with the most time-pressing illnesses and injuries receive care first, so you never have to wait for stroke care of heart attack treatments. For our other departments, every member of our team strives to keep appointment times and keeping patients informed in the unlikely event of an unexpected wait.

    Pain Management

    Your comfort is an important part of your recovery. Although mild discomfort is an unfortunate part of recovering from some surgeries and other treatments, extreme pain is unacceptable. Our compassionate team will listen carefully to your concerns about your pain level and take the appropriate steps to make your discomfort manageable. We will find the solution that ensures your comfort rather than sticking to one-size-fits-all pain solutions.

    Peace and Quiet

    You’re in a hospital to recover, not be kept up all night by noise. At Regional Medical Center of San Jose, we have taken great strides to ensure that patients get the restorative rest they need without the distractions of the care going on around them.

    Discover the difference for yourself by choosing Regional Medical Center of San Jose for your healthcare needs. Come to our ER when you need urgent care in San Jose , or call us today at (888) 762-8881 for a referral to one of our physicians.

  • Why You Should Seek Immediate Care in the Event of a Stroke

    Urgent care for strokes reduces the risk of long-term complications, permanent disability, and loss of life. Neurologist, Raul Guisado, of Regional Medical Center of San Jose explains in this video why stroke patients need to get to the ER for stroke care as soon as symptoms appear. Here is what you need to know:

    Identifying a Stroke

    Strokes are sometimes referred to as brain attacks because they share similar causes and risk factors. The majority of strokes are ischemic strokes, which are caused by blood clots that reduce or completely block blood flow to the brain, starving the brain tissue of oxygen and nutrients. Hemorrhagic strokes, which are less common, are the result of blood vessels bursting in the brain. The third kind of stroke is known as a transient ischemic attack, or TIA. TIAs are sometimes referred to as mini-strokes because the blockage resolves itself and symptoms stop on their own. TIAs still require emergency care for diagnosis and because they often indicators of an impending large stroke.

    Finding the Right Care

    Stroke care focuses on either removing the blockage or stopping the bleeding in the brain. Brain tissue dies every second it is not receiving the necessary supply of blood, so the sooner doctors can restore that flow, the less damage you will experience. Some effective stroke treatments only work for a short window of time, so delaying care could mean losing out on the best treatment options. Depending on the part of the brain affected by the stroke, loss of mobility, vision, speech, and cognitive ability are all possible, as is the loss of life. With early intervention and supportive rehabilitation in the aftercare stage, stroke patients have the best chance of recovery.

    Regional Medical Center of San Jose is certified by the Joint Commission as a Comprehensive Stroke Center , which means we meet strict criteria for providing most advanced stroke care possible. Dial 911 when you need urgent stroke care in San Jose, or call us today at (888) 762-8881 for more information about our stroke program and neurology department.

  • What You Need to Know About Skin Cancer Screenings

    May is Melanoma and Skin Cancer Detection and Prevention Month, which makes it the perfect time to consider how you’re managing your skin cancer risk. Skin cancer screenings are essential to diagnosing cancer early so you can get urgent care before the disease spreads. Get the facts about these life-saving cancer screenings.

    Screenings Are Only Visual

    Some people avoid skin cancer screenings because they are worried they will involve removing suspicious areas or performing biopsies. In reality, the only thing that happens is a visual inspection of your skin for indicators of cancer. Screenings take only about 10 to 15 minutes each. If your doctor finds an area of skin that he or she is concerned about, you will be referred for additional testing, such as a biopsy, at a future appointment. The most effective type of visual screening is a full body check, in which your entire body is examined for evidence of skin cancer. If you attend a free screening event without a private area, you may only receive a check of your exposed areas of skin.

    You Can Perform Your Own Screenings

    Monthly self-exams are a good way to monitor your skin between appointments. Take note of any moles that seem to have changed or any lesions that you can’t explain or that are resistant to healing. Be sure to pay close attention to the bottoms of your feet and to use a mirror to check your scalp, two areas where melanomas are common and can easily grow without being detected. Report any concerning changes in your skin to your doctor.

    Screenings Can Save Lives

    Early detection and urgent care are critical to beating skin cancer, particularly melanomas, which spread quickly. Specially trained doctors can spot the telltale signs of skin cancer earlier than you can in self-exams, so make professional screenings part of your skin cancer risk management strategy.

    Regional Medical Center of San Jose provides comprehensive cancer care in our hospital in San Jose, including surgery, radiation, and medical oncology. You can get a referral to one of our physicians and learn more the care we offer at our hospital by calling (888) 762-8881.

  • Signs That Might Indicate That You Have Arthritis

    If you have arthritis, getting specialized care can slow the progression of joint damage and help to ease your suffering. Some people have arthritis symptoms but never discuss them with their doctors because they write them off as a normal part of aging or as the result of another condition. However, discussing your arthritis symptoms with your doctor is a conversation worth having. Consider seeing your physician if you experience these warning signs.

    Joint Discomfort

    Although joint pain is the first thing many people think of when they think of arthritis, it doesn’t happen in all patients, or it may not be the primary symptom. When joint pain does occur, consider telling your doctor, particularly if it is persistent and you don’t have any explanation for it. The duration, location, and type of your pain can give your doctor clues about the cause and what kind of arthritis you may have.

    Joint Stiffness

    If it takes you some time to loosen up and move freely after you get out of bed in the morning or after a long period of sitting, arthritis could be to blame. The affected joints become inflamed and tight after periods of rest when you have arthritis, and getting them moving again can take time. In some forms of arthritis, this stiffness subsides relatively quickly upon moving, while in other forms, it can persist for hours. Your doctor will ask you questions about your joint stiffness when trying to make an arthritis diagnosis.


    Fever isn’t associated with all forms of arthritis, but it can indicate some types of the disease. In particular, rheumatoid arthritis, which is an autoimmune form of the disease, often causes a fever during flares. Unexplained fever that is accompanied by joint pain is a common sign of this form of arthritis.

    Get the urgent care you need for your arthritis symptoms at Regional Medical Center of San Jose. Referrals are available by calling (888) 762-8881. When you call, be sure to ask about the other services at our hospital in San Jose , such as stroke care, robotic surgery, and breast care.