Defining good service in a hospital setting is not always easy. Different things matter to each patient, and naturally, good service extends beyond just receiving quality healthcare. At Regional Medical Center of San Jose , we have surveyed our patients extensively, as you’ll see in this video , and identified their top three concerns. We are committed to exceeding expectations in these three categories and many other ways to ensure patients always get the conscientious, compassionate care they deserve.
Short Wait Times
From the ER to outpatient services, no patient likes to deal with a long wait to get the immediate care they need. Whether you are anxious about your health or simply have a packed schedule, you deserve to be seen in a timely manner. In the ER, patients are triaged so that those with the most time-pressing illnesses and injuries receive care first, so you never have to wait for stroke care of heart attack treatments. For our other departments, every member of our team strives to keep appointment times and keeping patients informed in the unlikely event of an unexpected wait.
Your comfort is an important part of your recovery. Although mild discomfort is an unfortunate part of recovering from some surgeries and other treatments, extreme pain is unacceptable. Our compassionate team will listen carefully to your concerns about your pain level and take the appropriate steps to make your discomfort manageable. We will find the solution that ensures your comfort rather than sticking to one-size-fits-all pain solutions.
Peace and Quiet
You’re in a hospital to recover, not be kept up all night by noise. At Regional Medical Center of San Jose, we have taken great strides to ensure that patients get the restorative rest they need without the distractions of the care going on around them.
Discover the difference for yourself by choosing Regional Medical Center of San Jose for your healthcare needs. Come to our ER when you need urgent care in San Jose , or call us today at (888) 762-8881 for a referral to one of our physicians.